Store personnel very nice, helpful. Aisles well organized. Front area if store does not seem NOT conducive to adoption or other events - a bit cluttered.
Reasonable prices but more importantly a decent groomer as well. The groomer hours are a bit limited compared to other PetSmart locations (no evening appointments), but they are always pretty quick even when heavily booked.
Excellent staff who really love animals. Loved that they got down and made her comfy while being fitted for a harness
What's most notable is if you are not happy with the grooming they are very happy to address any issues. I've gotten a "new" groomer twice that was not ideal with their trimming skills; the first time it was just mentioned as an aside well after the pup was home and they insisted we bring her back to correct it. Similar happened a while later and was pointed out at pick up time they immediately recognized and addressed it quickly and with a smile.
We always shop at Petsmart. Staff is great, prices are great too. We adopted a hamster from there about a week ago and he is the friendliest little guy. The only thing keeping it from being 5 stars is the grooming staff. Always have an attitude.
called and reported the girl that was rude to me in a previous post and was told a manager would give me a call back and that didn't happen. Poor customer service at best
Petsmart is a US Veterinary Care based in Vero Beach, Florida. Petsmart is located at 6590 20th St, Vero Beach, FL 32966, USA.
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