Let me start by saying that I haven't found a decent hair dresser since I moved to Florida that could consistently deliver. I visited The Black Swan today and had my hair done by Kat and she blew me away!! My hair was two toned black and she did a color correction on me and did highlights and my hair looks and feel amazing. As long as I live here i have found my salon. The place was clean and the staff was knowledgeable and kind. A huge thank you to Kat and The Black Swan!!!!!
I'm someone who never gets their hair cut because I don't trust anyone. However, recently I got my hair cut and colored by the very talented Alexa Hayle and I couldn't be happier !! She was so sweet and caring.. I felt like I've known her for years! She made sure I knew what was going on every step of the way! I've never been more impressed with a hair cut! I will 100% be returning to see Alexa !!
She retained the long pointy look on either side just like the pic.
Whoever answers your phone is rude as hell, just saying.
I am writing this review because I am so happy I can finally say I have found a salon I will definitely return to. I got my hair cut and balayage colored by Alexa who was patient and kind to my hair during my first coloring treatment. She was able to answer all of my questions and I left feeling beyond satisfied. The stylists who work there seem to have a nice dynamic between each other and work well together. Thank you Alexa! I love my new hair.
In response: It has everything to do with your service. Answering your phone professionally to deal with a possible new customer, is part of your service.
Went there for the first time today. They were able to take me even though I just called yesterday. I brought in a pic and Nikki was able to duplicate it! I've been going to a senior stylist for a number of years who was never able to cut my hair wet only dry. Nikki gave me a precision stacked angle bob wet cut and it looked like the picture. There's a lot of fullness in the back and it has the " tousled " look which I like.
I had tried two other expensive salons in Vero Beach- one charged me $100 and only cut 2 tbsp of hair off. The other one cut my hair the same length all the way around even though I brought in a pic showing a steep angle and a tapered look going from short to long. She was expensive also.
The only reason I didn't give it a "5" is because it's not a highly trendy decorated salon with the snacks, drinks and chocolate candies my previous salon offered nor is the shampoo a massage type shampoo including the neck like my previous salon. However I don't care about decor, snacks and long massaging shampoos if I'm not getting a good haircut. . I care about walking out with a fabulous haircut that I love and it being cut consistently good.❤️
The Black Swan Salon is a US Hair Care Studio based in Vero Beach, Florida. The Black Swan Salon is located at 835 17th St #107, Vero Beach, FL 32960, USA.
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