Upon my return, I was shocked to learn that the business suit was $14.50 and the shirts were roughly $5 to $7 each. I was told by the clerk that the website hadn't been updated in "quite some time" and that a few of the shirts required "special handling" thereby resulting in a higher price.
I asked to speak with a manager and was told that she had left for the day. I advised that I wasn't paying the substantially higher price. After all, the shirts were more than twice the posted website price. The suit was about $4 more. At that point, the clerk telephoned her manager, Rachel, and explained my concerns.
After hanging up the phone, the clerk advised that Rachel authorized her to adjust the shirt prices but not the suit as the price menu posted at the business had the current and correct price. Rather than start an argument, I accepted the price adjustment, paid what was due, and left with my clothes.
On my first visit, I dropped off a business suit and four shirts. According to the website, business shirts were $2.30 each and two-piece business suits were $10.95. I was told to return in two days for my clothes.
Mismanaged my clothes and was very rude.
The staff id really rude. The lady that was at the desk, her name was Randy (she said) had a really bad attitude. No maners at all.
Negative reviews notwithstanding, I decided to try Vero Beach Dry Cleaners based upon the recommendation of a friend. Big mistake that I won't make again.
From what I can tell, Vero Beach Dry Cleaners did a very good job on the shirts and business suit I gave them. Had it not been for the misinformation and price gouging, I would have given them 4 stars. Now, I will never return.
They clean pillows and rugs
Prior to visiting the first time, I researched area dry cleaners. Having recently moved from Fort Lauderdale, I needed a new dry cleaner. From the website, Vero Beach Dry Cleaners offered the very best price. Not the "one price" dry cleaner I used for years, but the cheapest I could find in Vero Beach.
/s/ William E. Lewis Jr.
Great service if your in law enforcement or security, they give a discount on dry cleaning uniforms. very friendly staff and very knowledgeable.
It's a shame that this occurred and that I wasn't notified of the potential "special handling" fees for hand care when dropping off my order. After all, the clerk knew I was a brand new customer.
Vero Beach Dry Cleaners is a US Laundry based in Vero Beach, Florida. Vero Beach Dry Cleaners is located at 4201 20th St, Vero Beach, FL 32960, USA.
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