I went to the mall during the big rainstorm and I spent a good amount of time in this bookstore. I was very impressed with the manga and Warrior books in the children's section (anyone who reads them knows it's not a child's book though) and the staff was so friendly and nice. I am going to return many many more times to be a big spender!!!
The staff was great. HOWEVER, about 2 weeks before Christmas the lady said" oh would you like 3 free magazines?" I said sure. she asked which 3 and I picked them. Well I just found out that my credit card is now being charged for those magazines!!! She never said they woulld be a suscription or that I would ever be charged! I am calling the manager and I am one very upset customer!
Dirk the associate was helping the whole store and then when I had a question he went the extra step to make sure his findings were what exactly I was looking for. Excellent customer service excellent selection of books!
Friendly staff
The cashier got angry that I would not do the "try 3 free magazine then get charged later" and chucked my purchase on the counter at me.
Books A Million is a US Book Store based in Vero Beach, Florida. Books A Million is located at 6200 20th St #606, Vero Beach, FL 32966, USA.
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